BizEdocs Support

On-Premises System Requirements DocuWare version 7.8

DocuWare Server setup

• The current user must have local administrator rights on the computer

• .NET Framework version 4.8

• .NET version 6

• Windows Installer 4.5

DocuWare Client setup

• For a new installation of Desktop Apps, the current user must have local administrator rights on the computer. For an update of already installed Desktop Apps this is not required.

• Generally .NET Framework 4.8, when installing the Windows Explorer client .NET 6.

• Windows Installer 4.5

Operating systems for DocuWare Server and Clients

• Windows 10 (x86 + x64)*, version *H2

• Windows 11 (x64)*

• Windows Server 2016 (x64)

• Windows Server 2019 (x64)

• Windows Server 2022 (x64)

* NOT recommended because of strong IIS request limits (10 concurrent requests maximum). User experience might be severely degraded for more than three users. In addition, the corresponding "Home" editions are not supported as operating systems for server machines.
Further restrictions:
Amazon Web Services (AWS) are not supported for running DocuWare, neither for servers nor for clients.
Terminal servers and domain controllers are not supported for DocuWare Server installations.

When official Microsoft support for a version of the operating system expires, DocuWare also discontinues support for that version at the same time. The end of support will not be communicated separately. Server and Client Setup will display warnings for unsupported operating systems in this case. The setup can still be executed.

Browsers for Web-based applications

• Firefox 50 and later

• Chrome 54 and later

• Edge Chromium

Databases

• Microsoft SQL Server 2012, 2014, 2016 , 2017, 2019 and 2022 [Collation Latin1_General_CI_AS]

• Oracle 12c, 18c and 19c (except for Multitenant Architecture) must be installed on a separate machine [Collation Binary_CS_AS]

• MySQL 5.6 - 5.7 [Collation utf8_general_ci]

• MySQL 8 [Legacy basic authentication; Collation utf8mb3_unicode_ci], version 8.0.28
  (Due to a bug in Mysql, version 8.0.29 breaks to connect with .Net features. Internal Database V3 installs version 8.0.28)

Special requirement for DocuWare Desktop

• If DocuWare Desktop is used on a computer with Windows Server, "Desktop Experience" must be installed.

Special requirements for Connect to Outlook

• Microsoft Office 2013, 2016 and 2019, each in 32-bit and 64-bit versions, and Microsoft 365

• Microsoft Exchange Server 2010, 2013, 2016, 2019 and Microsoft 365

Special requirements for Connect to Mail

• Microsoft Exchange Server 2010, 2013, 2016, 2019 and Microsoft 365

Special requirements for DocuWare Request

• .NET 4.5 or higher is required to start a DocuWare Request created with DocuWare Version 7.

Special requirements for electronic signatures

• For the integration of electronic signatures of the type 'biometric' the signature service provider ValidatedID supports these devices.

Special requirements for Intelligent Indexing as local Installation

• Windows Server 2019 (Standard or Datacenter Edition)

• 4 Processor cores

• 8 GB RAM

• Optional: Installed SQL Server 2019 or 2022

Intelligent Indexing can be installed on Windows Server (not within VMWare), Ubuntu and Debian.
More detailed system requirements can be found at https://github.com/docuware/intellix .

Hardware Requirements

These requirements are valid for DocuWare Services only! Any additional external application on the same machine require additional resources.

DocuWare Services

• CPU 2 * 2,0 GHz minimum, 4 * 3,2 GHz recommended

• RAM 4 GB minimum, 8 GB – recommended

• Hard disk
  - minimum 5 GB hard disk space
  - SSD recommended
  - documents should be stored on a separate internal hard drive or external storage system

Database

• DocuWare Internal Database:
  CPU: minimum 2 * 1,4 GHz, recommended 2* 3,2 GHz
  RAM: minimum 1 GB
  Hard disk:

• MySQL, SQL Server, Oracle:
  System Requirements of database vendor must be followed

• DocuWare recommends the use of Microsoft SQL-Server as Database system for Systems with more than 1 Million documents (without fulltext index) or with more the 200.000 document pages (with fulltext index).

• When using Workflow Manager, MySQL 32bit is not recommended

• In larger installations we recommend to use a dedicated machine for the database

Fulltext

• DocuWare Fulltext Service (required for searching in the fulltext of the documents):
  minimum 1 * 1,4 GHz, recommended 2* 3,2 GHz
  RAM: minimum 1 GB, recommended 2 GB

• In larger installations we recommend to use a dedicated machine for the fulltext.

Examples

DocuWare, all Server- and Web Components including the Internal Database on one machine (Windows Server 2012 Standard), without Fulltext

• Minimal Requirements:
  CPU: 2 x 2,0 GHz (DocuWare Services) + 2 x 1,4 GHz (Internal Database) = 4 x 2,0 GHz
  RAM: 4 GB (DocuWare) + 1 GB (Internal Database) = 5 GB

• Recommended Resources
  CPU: 4 x 3,2 GHz (DocuWare Services) + 2 x 3,2 GHz (Internal Database) = 6 x 3,2 GHz
  RAM: 8 GB (DocuWare Services + 1 GB (Internal Database) = 9 GB

DocuWare, all Server- Web Components including Microsoft SQL 2014 Standard Version on one machine (Windows Server 2012 Standard), with Fulltext

• Minimal Requirements:
  CPU: 2 x 2,0 GHz (DocuWare Services + 2 x 1,4 GHz (MSSQL 2014 Standard) + 1,4 GHz (Fulltext)= 5 x 2,0 GHz

• RAM: 4 GB (DocuWare Services) + 1 GB (MSSQL 2014 Standard) + 1 GB (Fulltext) = 6 GB

• Recommended Resources:
  CPU: 4 x 3,2 GHz (DocuWare Services) + 2 x 2,0 GHz (MSSQL 2014 Standard) + 2 x 3,2 GHz= 8 x 3,2 GHz
  RAM: 8 GB (DocuWare Services) + 4 GB (MSSQL 2014 Standard) + 2GB (Fulltext) = 14 GB

DocuWare Desktop Apps (Scan & Import Clients)

• CPU: 4 * 2,0 GHz minimum

• RAM 4 GB minimum, 8 GB recommended

• Hard disk: Minimum of 2 GB hard disk space for programs