The following are DocuWare System Requirements for DocuWare 7.4 on-premise installations
For the latest DocuWare 7.5 System Requirements please click here
DocuWare Server and Clients run on the following operating systems:
Windows 8.1 (64bit)*, Clients also 32 bit
Windows 10 (64bit)*, Clients also 32 bit
Windows Server 2012 (64 bit): only for clients, not for Server machines
Windows Server 2012 R2 (64-bit)
Windows Server 2016 (64-bit)
Windows Server 2019 (64-bit)
* NOT recommended because of strong IIS request limits (10 concurrent requests maximum). User experience might be severely degraded for more than three users. In addition, the corresponding "Home" editions are not supported as operating systems for server machines.
Amazon Web Services (AWS) are not supported for running DocuWare, neither for servers nor for clients.
Terminal servers and domain controllers are not supported for DocuWare Server installations.
For Web-based applications, the following browsers are supported:
Internet Explorer 11
Firefox 50 and later
Chrome 54 and later
Microsoft SQL Server 2012, 2014, 2016 , 2017 and 2019 [Collation Latin1_General_CI_AS]
Oracle 12c, 18c and 19c (except for Multitenant Architecture) must be installed on a separate machine [Collation Binary_CS_AS]
MySQL 5.0 - 5.7 [Collation utf8_general_ci]
Special requirement for DocuWare Desktop:
Special requirements for Connect to Outlook
Microsoft Office 2013, 2016 and 2019, each in 32-bit and 64-bit versions, and Microsoft 365
Microsoft Exchange Server 2010, 2013, 2016, 2019 and Microsoft 365
Special requirements for Connect to Mail
Special requirements for DocuWare Request
Special requirements for electronic signatures
Special requirements for Intelligent Indexing as local Installation:
Intelligent Indexing can be installed on Windows Server (not within VMWare), Ubuntu and Debian.
More detailed system requirements can be found at www.github.com/docuware/intellix
These requirements are valid for DocuWare Services only! Any additional external application on the same machine require additional resources.
CPU 2 * 2,0 GHz minimum, 4 * 3,2 GHz recommended
RAM 4 GB minimum, 8 GB – recommended
- minimum 5 GB hard disk space
- SSD recommended
- documents should be stored on a separate internal hard drive or external storage system
DocuWare Internal Database:
CPU: minimum 2 * 1,4 GHz, recommended 2* 3,2 GHz
RAM: minimum 1 GB
MySQL, SQL Server, Oracle:
System Requirements of database vendor must be followed
DocuWare recommends the use of Microsoft SQL-Server as Database system for Systems with more than 1 Million documents (without fulltext index) or with more the 200.000 document pages (with fulltext index).
When using Workflow Manager, MySQL 32bit is not recommended
In larger installations we recommend to use a dedicated machine for the database
DocuWare Fulltext Service (required for searching in the fulltext of the documents):
minimum 1 * 1,4 GHz, recommended 2* 3,2 GHz
RAM: minimum 1 GB, recommended 2 GB
In larger installations we recommend to use a dedicated machine for the fulltext.
DocuWare, all Server- and Web Components including the Internal Database on one machine (Windows Server 2012 Standard), without Fulltext
CPU: 2 x 2,0 GHz (DocuWare Services) + 2 x 1,4 GHz (Internal Database) = 4 x 2,0 GHz
RAM: 4 GB (DocuWare) + 1 GB (Internal Database) = 5 GB
CPU: 4 x 3,2 GHz (DocuWare Services) + 2 x 3,2 GHz (Internal Database) = 6 x 3,2 GHz
RAM: 8 GB (DocuWare Services + 1 GB (Internal Database) = 9 GB
DocuWare, all Server- Web Components including Microsoft SQL 2014 Standard Version on one machine (Windows Server 2012 Standard), with Fulltext
CPU: 2 x 2,0 GHz (DocuWare Services + 2 x 1,4 GHz (MSSQL 2014 Standard) + 1,4 GHz (Fulltext)= 5 x 2,0 GHz
RAM: 4 GB (DocuWare Services) + 1 GB (MSSQL 2014 Standard) + 1 GB (Fulltext) = 6 GB
CPU: 4 x 3,2 GHz (DocuWare Services) + 2 x 2,0 GHz (MSSQL 2014 Standard) + 2 x 3,2 GHz= 8 x 3,2 GHz
RAM: 8 GB (DocuWare Services) + 4 GB (MSSQL 2014 Standard) + 2GB (Fulltext) = 14 GB
DocuWare Desktop Apps (Scan & Import Clients)