Note that the minimum system requirements will guarantee functionality, but not optimum performance nor suitability for the required workload. The recommended system specifications represent the environment for which the PSIcapture application was intended to run. This does not exclude newer platforms, hardware, or system architecture unless otherwise noted.
If system specifications fall below the minimum requirements, the administrator may have to upgrade the system's hardware and/or software before installing and configuring PSIcapture. Having a system that is below specifications does not necessarily imply that the application will not work; however, PSIGEN cannot support a system with hardware or software that is below the minimum requirements. Please contact the Support Team for more details.
Hardware Requirements
| Component | Minimum Requirement | Recommended |
|---|---|---|
| Processor | 2.0 GHz multi-core CPU | 2.0 GHz multi-core Server Class CPU |
| RAM | 2GB Available RAM | 8GB or more |
| HDD | 4.5GB | 4.5GB Solid State Drive or RAID 0/10 Volume |
| Video | 1024x768 or Greater 1 | |
Software Requirements for PSIcapture 7.4 and above
Component | Requirement |
|---|---|
Desktop Operating System | Windows 10 (x86/64) |
| Server Operating System | Windows Server 2012 R2 - Windows Server 2019 |
| Framework | Microsoft .NET Framework Version 4.6 or Later 2 |
To better ensure the safety of our customers and meet with increasing demands for secure platforms, PSIGEN has decided to end support for Windows 7 and Server 2008 operating systems due to the security issues inherent in these platforms. For those customers running these platforms, PSIcapture 7.3 will remain available per PSIGEN's Product Support Commitment.
Software Requirements for PSIcapture 7.3
Component | Requirement |
|---|---|
Desktop Operating System | Windows 7 - Windows 10 (x86/64) |
| Server Operating System | Windows Server 2008 - Windows Server 2019 |
| Framework | Microsoft .NET Framework Version 4.6 or Later 2 |
Virtualization
VMware ESXi version 5.0 or later
VMware Workstation Version 7.0 or later
Citrix XenServer 6 or later
Microsoft Hyper V
Microsoft Terminal Services / Remote Desktop Services or Citrix XenApp 3
Notes
1. PSIcapture can experience graphical artifact on UHD displays. It is not recommended to run PSIcapture at a resolution above 1920x1080.
2. The .NET Framework is installed by the product installer if it is not already present.
3. Installation to a remote desktop environment such as Remote Desktop Services or Citrix XenApp is considered an advanced deployment and may require a Professional Services engagement.