BizEdocs Support

DocuWare Server and Web Components

Hardware

• CPU Cores: minimum 2 x 2,0 GHz, recommended 4 x 3,2 GHz
• RAM: minimum 4 GB, recommended 8 GB
• Hard disk:
  • minimum 5 GB free space
  • SSD recommended
  • Documents should be stored on a separate internal hard drive or external storage system

Database

• DocuWare Internal Database:
  • CPU Cores: minimum 2 x 1,4 GHz, recommended 2 x 3,2 GHz
  • RAM: minimum 1 GB
  • DocuWare recommends the use of Microsoft SQL-Server as Database system for Systems with more than 1 Million documents (without Fulltext) or with more the 200.000 document pages (with Fulltext).
  • DocuWare recommends the use of Microsoft SQL-Server or MySQL 64 Bit as Database when using Workflow Manager.
  • In larger installations we recommend to use a dedicated machine for the database

• MySQL, SQL Server, Oracle: 
  System Requirements of database vendor must be followed

Fulltext

• DocuWare Fulltext Service (required for searching in the full text of the documents):
  • CPU Cores: minimum 1 x 1,4 GHz, recommended 2 x 3,2 GHz
  • RAM: minimum 1 GB, recommended 2 GB
  • In larger installations we recommend to use a dedicated machine for Fulltext.

Examples

DocuWare 6.8, all Server- and Web Components incl. Internal Database on Windows Server 2012 R2 Standard,without Fulltext

• Minimal Requirements:
  • CPU Cores: 2 x 2,0 GHz (DocuWare) + 2 x 1,4 GHz (Internal Database) = 4 x 2,0 GHz
  • RAM: 4 GB (DocuWare) + 1 GB (Interne Database) = 5 GB
• Recommended Resources:
• • CPU Cores: 4 x 3,2 GHz (DocuWare) + 2 x 3,2 GHz (Interne Database) = 6 x 3,2 GHz
  • RAM: 8 GB (DocuWare) + 1 GB (Interne Database) = 9 GB

DocuWare 6.8, all Server- and Web Components incl. Microsoft SQL Server 2014 Standard Version on Windows Server 2012 R2 Standard, with Fulltext

• Minimal Requirements:
  • CPU Cores: 2 x 2,0 GHz (DocuWare) + 2 x 1,4 GHz (MS SQL Server) + 1,4 GHz (Fulltext) = 5 x 2,0 GHz
  • RAM: 4 GB (DocuWare) + 1 GB (MS SQL Server) + 1 GB (Fulltext) = 6 GB
• Recommended Resources:
  • CPU Cores:
    4 x 3,2 GHz (DocuWare) + 2 x 2,0 GHz (MS SQ Server) + 2 x 3,2 GHz (Fulltext) = 8 x 3,2 GHz
  • RAM:
    8 GB (DocuWare) + 4 GB (MS SQL Server) + 2GB (Fulltext) = 14 GB

Operating systems

• Windows Server 2008 SP2 (32-bit/64-bit)
• Windows Server 2008 R2
• Windows Server 2012 SP1
• Windows Server 2012 R2

Only in Single-User mode

• Windows 7 SP1 Professional/Enterprise/Ultimate (32-bit/64-bit)
• Windows 8 Pro/Enterprise (32-bit/64-bit)
• Windows 8.1 Pro/Enterprise (32-bit/64-bit)
• Windows 10 Pro/Enterprise (32-bit/64-bit)

System components

DocuWare Server Setup installs following components automatically

• .NET Framework v4.5.2
• Windows Installer 4.5
• Java 8 Update 45 (Fulltext Server)
• Visual C++ redistributable packages
  • 2005 (x86)
  • 2008 (x86/x64)
  • 2010 (x86/x64)
  • 2012 (x86/x64)
• Microsoft Message Queuing

Supported external database servers

• MySQL
  • 5.0
  • <= 5.6
• MS SQL Server
  • 2005
  • 2008
  • 2012
  • 2014
• ORACLE
  • 11g
  • 12c
  • min. ODAC 11.2.0.1.2 32bit

Supported storage systems for document files

DocuWare BUSINESS, PROFESSIONAL, ENTERPRISE

• Windows
• Linux
• SUN
• Novell
• Others with Windows file system support

DocuWare ENTERPRISE

• Content Addressed Storage (CAS)
• NetApp Storage Solutions

Supported mail servers

Connect to Mail

• Microsoft Exchange
  • 2007
  • 2010
  • 2013
• Office 365
• IMAP mail server

DocuWare Web Components

Webserver

Please install role Webserver (IIS) before installing DocuWare

• min. IIS 7

Webserver Role Services <sample images here>)

Installing role Webserver (IIS) will install following Role Services by default

• Basic Authetication (under Security)
• Default document
• Static Content

DocuWare Server Setup installs following Role Services automatically

• ASP.NET (4.5)
• HTTP Redirect
• Windows Authentication

Install following Role Service to obtain better performance

• WebSocket Protocol (available with IIS 8)

System components

DocuWare Server Setup installs following components automatically

• Windows Features
  • .NET Framework 4.5 Features
    • WCF Activation/Services
      • HTTP-Activation

DocuWare Client Components

Hardware

• CPU Cores: minimum 2 x 2,0 GHz, recommended 4 x 3,2 GHz
• RAM: minimum 4 GB, recommended 8 GB
• Hard disk: minimum 2 GB Hard disk space for programs

DocuWare Import/Scan

• CPU Cores: minimum 4 x 3,2 GHz
• RAM: minimum 8 GB

Operating systems

• Windows 7 SP1 Professional/Enterprise/Ultimate (32-bit/64-bit)
• Windows 8 Pro/Enterprise (32-bit/64-bit)
• Windows 8.1 Pro/Enterprise (32-bit/64-bit)
• Windows 10 Pro/Enterprise (32-bit/64-bit)

• Windows Server 2008 SP2 (32-bit/64-bit)
• Windows Server 2008 R2
• Windows Server 2012 SP1
• Windows Server 2012 R2

System components

• .NET Framework v4.5
• Windows Features
  • Desktop Experience (If DocuWare Desktop is installed on a Windows Server)
• Silverlight 5 (DocuWare Configuration)

DocuWare Desktop Setup installs following components automatically

• Windows Installer 4.5
• Visual C++ redistributable packages
  • 2005 (x86)
  • 2008 (x86/x64)
  • 2010 (x86/x64)
  • 2012 (x86/x64)

Web browser

• Internet Explorer
  • 10
  • 11
• Mozilla Firefox
  • 31.5.0esr
  • 38.1.0esr
  • 41+
• Google Chrome
  • min. 32.0
  • 46+

Supported Microsoft Office Outlook versions

Connect to Outlook

• Microsoft Outlook 2007 32-bit
  • Not supported on Windows Terminal Server
  • Exchange Cache Mode needs to be enabled on all client pcs
• Microsoft Outlook 2010 32-bit 
  • On Terminal Servers the functions "send and store" and "manual storage using monitored folders" is not supported
  • Exchange Cache Mode needs to be enabled on all client pcs
• Microsoft Outlook 2013 32-bit
  • On Terminal Servers the functions "send and store" and "manual storage using monitored folders" is not supported
  • Exchange Cache Mode needs to be enabled on all client pcs
• Microsoft Outlook 2016 32-bit
• 64-bit versions not supported.
• Only Exchange E-Mail accounts supported.